Shipping policy

🛒 Shopping Policy

📦 Order Processing

All orders are processed within 1–3 business days after confirmation. Orders are not processed or shipped on Sundays or public holidays.

🚚 Shipping & Delivery

  • We deliver across India.

  • Estimated delivery time: 4–10 business days depending on location.

  • Remote areas may take slightly longer.

  • Tracking details will be shared once the order is shipped.

💰 Cash on Delivery (COD)

  • COD is available on eligible orders.

  • Our team may contact you for order confirmation before dispatch.

  • Fake or unconfirmed orders may be cancelled.

🔄 Order Cancellation

  • Orders can be cancelled within 12 hours of placing them.

  • Once shipped, cancellation is not possible.

🔁 Returns & Replacement

We offer replacement only in the following cases:

✅ Damaged product received
✅ Wrong product delivered
✅ Missing items

To request a replacement:

  • Contact us within 48 hours of delivery

  • Share clear photos & order details

❌ Returns are not accepted for:

  • Change of mind

  • Incorrect size selection

  • Used or damaged items by customer

💳 Refund Policy

  • Approved refunds are processed within 5–7 business days.

  • Refunds are issued to the original payment method.

  • COD orders are refunded via bank transfer or UPI.

⚠️ Important Notes

  • Product colors may slightly vary due to lighting & screen settings.

  • Please ensure correct address & phone number for smooth delivery.

📞 Customer Support

For any queries, contact us:

📧 Email: onekart2010@gmail.com.
📱 WhatsApp: +91-9039618099
🕒 Support Hours: 10 AM – 6 PM (Mon–Sat)